How much do you charge for shipping? We provide free shipping to all orders within the United States.
Will I be charged any shipping, customs, or duties fees? No, the price you see is the price you pay – you won’t be charged any extra fees.
When will you ship my order? If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive? Orders are shipped via USPS. Typically, delivery takes 5-10 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information? You will receive your tracking information within 3-5 working days of dispatch. If you have any issues with tracking, please contact us at support@karboujpearls.com.
Can I cancel my order? You can change or cancel your order within 12 hours of placing it. Please contact us at support@karboujpearls.com.